Privacy Policy

Effective Date: January 12, 2026

InnovareAI Inc. ("InnovareAI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (innovareai.com), our AI sales platform Sam, and related services (collectively, the "Services").

1. INFORMATION WE COLLECT

Information You Provide

  • Account information (name, email, company, role)
  • Payment information (processed by Stripe)
  • Business data you input (ICP, messaging, prospects)
  • Communications with us (support, feedback)

Information Collected Automatically

  • Device and browser information
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar technologies

Information from Third Parties

  • Data enrichment providers (for prospect information)
  • Authentication providers (Google, LinkedIn SSO)
  • Analytics providers

2. HOW WE USE YOUR INFORMATION

  • Provide and improve our Services
  • Process transactions and send related information
  • Send administrative and marketing communications
  • Respond to inquiries and provide support
  • Monitor and analyze usage patterns
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share information with:

  • Service providers who assist our operations
  • Professional advisors (lawyers, accountants)
  • Law enforcement when required by law
  • Business transfer parties (merger, acquisition)

4. DATA RETENTION

We retain your information for as long as your account is active or as needed to provide Services. You may request deletion at any time.

5. YOUR RIGHTS

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Port your data to another service
  • Opt-out of marketing communications
  • Withdraw consent

GDPR (EU/EEA residents): You have rights under Articles 15-22 of the GDPR.

CCPA (California residents): You have rights under the California Consumer Privacy Act.

6. SECURITY

We implement appropriate technical and organizational measures including:

  • AES-256 encryption at rest
  • TLS 1.3 encryption in transit
  • SOC 2 Type II compliance
  • Regular security assessments

7. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

8. COOKIES

We use cookies for authentication, preferences, analytics, and marketing. You can manage cookie preferences through your browser settings.

9. CHILDREN'S PRIVACY

Our Services are not intended for individuals under 18. We do not knowingly collect information from children.

10. CHANGES TO THIS POLICY

We may update this policy periodically. We will notify you of material changes via email or prominent notice on our website.

11. CONTACT US

InnovareAI Inc.
[Address]
privacy@innovareai.com

For GDPR inquiries: dpo@innovareai.com